Free Shipping On Orders $75+  |  New Drop: The New Era — Now Live
Support

Frequently Asked Questions

How long does shipping take?

Orders within Haiti typically arrive in 3–7 business days once confirmed. You'll be contacted on WhatsApp to confirm your order and given an ETA at that point.

What payment methods do you accept?

MonCash, NatCash, PayPal, Zelle, Cash App, and Credit/Debit Card. For MonCash and NatCash, you'll see the number and QR code to send payment to at checkout, then upload a screenshot of your payment as proof.

How do I know my order went through?

After checkout you'll get a confirmation number and a button to message us on WhatsApp with your order details already filled in. Even if you don't send that message, we'll reach out to you directly to confirm your order and share an ETA.

What's your return policy?

Returns are accepted within 30 days of delivery as long as the item is unworn with tags attached. Message us on WhatsApp to start a return.

How do your sizes fit?

Most ZOEZONE pieces are cut oversized and relaxed by design. Check our Size Guide for exact measurements before ordering.

Is everything really made in Haiti?

Yes — every piece is cut and sewn in Haiti using heavyweight cotton. Read more on our Our Story page.

Still have a question?

Reach out any time on our contact page — we're quickest to respond on WhatsApp.

Free Shipping
On all orders $75+
Easy Returns
30-day return window
Made With Heritage
Crafted in Haiti
Secure Checkout
All major cards accepted